Position: Academic Program Manager - Higher Education Associate

Internal Posting

Managerial and Professional

PVN #: MP-16605

Closing Date: 11/09/09

Department: Urban Studies, JSM Institute for Worker Education and Labor Studies/ School of Professional Studies

Description:

The Joseph S. Murphy Institute for Worker Education and Labor Studies is a collaboration between the University and New York City labor unions, for the purpose of serving the educational, policy and research needs of unions and their members. The Institute is comprised of two centers. The mission of the Center for Worker Education is to: 1) offer undergraduate and graduate programs to working adult students and union members; 2) expand access to colleges throughout the CUNY system; and 3) partner with labor unions and employers to address training and education needs of union members. The Center for Labor, Community, and Policy Studies conducts research, offers leadership development programs, hosts forums and national conferences, publishes articles, books and a national labor journal to promote debate on issues critical to labor’s future and its policy role.

The Academic Program Manager for Urban Studies will manage all administrative aspects of the Institute’s Urban Studies Programs. S/he will work in collaboration with the faculty overseeing these programs to insure administrative adherence to academic policies and procedures. S/he manages curriculum development and operations of the program under the direction of a senior administrator.

• Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures.
• Assists Director with outcome assessment and strategic planning to further develop program offerings.
• Prepares analytical and statistical reports for management.
• Serves as resource expert regarding program policies and procedures.
• May manage professional and/or clerical staff.
• May act on behalf of Director in his/her absence.
• Oversees outreach, recruitment, admissions, scheduling, registration, internship placement, and graduation reviews for undergraduate and graduate certificate and degree programs.
• Performs related duties as assigned.

Qualifications:

Minimum Qualifications

• Bachelor’s Degree and six years' relevant experience required.

Preferred Qualifications

• Advanced degree
• Strong writing and oral communication skills
• Experience in program development
• Supervisory experience
• Experience in higher education
• Knowledge of the field of Urban Studies
• Experience with student recruitment and enrollment management
• Ability to examine, evaluate and re-design administrative operations and procedures; ability to develop and implement new operational procedures.
• Ability to analyze and solve problems.
• Ability to use independent judgment and maintain records containing confidential student information.
• Ability to work independently as well as collaboratively in a fast-paced, demanding, and complex work environment.

• Ability to carry out complex assignments and adapt to changing situations and priorities.

Salary Range: $53,982 - $71,974

FLSA Status: Exempt

Please submit a cover letter addressing qualifications, plus a resume and contact information for three professional references by the above closing date to:

Murphy Institute, CUNY
25 West 43rd Street, 19th Floor
New York, NY 10036
Attn: Academic Program Manager

Via email:
murphyinstitute@sps.cuny.edu
Please indicate position in subject line.

An Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer.

The Graduate Center complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.