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PROFESSIONAL POSITIONS

 
 
The Graduate School and University Center, City University of New York
   
: : : Professor Emerita of Environmental Psychology and Interactive Media, 2007-present
(Professor, 1997-2007)
      City University of New York, LaGuardia Community College
    : : : Professor, Computer Information Systems Department, 1973-2007
      Barnard College & Columbia University, New York
    : : : Visiting Professor, Economics Department, 1983-95
      University of Oslo, Norway
    : : : Guest Professor, Informatics Department, 1995-6
      Aarhus University, Aarhus, Denmark
    : : :Guest Associate Professor, Computer Science Department, 1986-88, 1991-2
       
 

EDUCATION

      Ph.D., Union Graduate School, Yellow Springs, Ohio 1977
 
Political Economy: Dissertation: "A Study of Change in Data Processing Work" funded in part by the Institute for Policy Studies, Washington DC.
       
 

PUBLICATIONS

 
BOOKS
      Windows on the Workplace: Computers, Jobs and the Organization of Office Work, new edition (Monthly Review Press, 2004).
    Windows on the Workplace: Computers, Jobs, and the Organization of Office Work in the Late Twentieth Century (NY:Cornerstone Books, Monthly Review Press,1995).
    Design at Work: Cooperative Design of Computer Systems, with Morten Kyng (Hillsdale, N. J.: Lawrence Earlbaum Associates, 1991)
    In the Name of Efficiency: Management Theory and Shopfloor Practice in Data Processing Work (Philadelphia: Temple University Press, 1979).
    SELECTED ARTICLES AND BOOK CHAPTERS
      “(Dis)placed and (re)placed: appropriating hybrid environments”, in ReSearching a Digital Bauhaus, T. Binder, L. Malbom (eds). Springer Verlag, (forthcoming 2008)
      “Got Air: Indoor air quality in US offices”, with David Kotelchuck, in Vernon Mogensen, ed., Worker Safety Under Siege: Labor, Capital and the Politics of Workplace Safety (M.E. Sharpe, 2005).
      “Got Air”, with David Kotelchuck, Working USA, Fall 2003, Vol. 7, No. 2.
      "It's about Time: Deadlines and Workpractices in New Media", with Dagny Stuedahl, International Communication Systems Journal, Fall 2001.
      "Return to the Garden of Eden? Learning, Working, and Living”, with Fischer, Gerhard & Frieder Nake, The Journal of the Learning Sciences, 9(4), Fall 2000, pp 505-513.
      "Constructing Time in New Media Systems", with Dagny Stuedahl, in Proceedings of the Participatory Design Conference, Computer People for Social Responsibility, Palo Alto, Ca, Nov. 2000.
      “Making Computer Chips into Managers: The interplay of technical and organizational constraints”, in P. Thompson, C. Warhurst, (eds), Future Workplaces (London, Macmillan, 1998).
      “From Chaplin to Dilbert: The making of computer concepts”, in S. Aronowitz and J. Cutler (eds), Post-Work: The Wages of Cybernation, (NY: Routledge Press, 1998).
      “Spread Over Time and Place: Redivided labor and the role of technical infrastructure”, in M. Wardell, P. Meiksins, T. Steiger, (eds), Rethinking the Labor Process, (Albany: SUNY Press, 1997).
      “Labor is More than Work: Using labor analysis to study use situations and jobs”, in Scandinavian Journal of Information Systems, (1996; 8.2)
      “Post Modern Times, participation beyond the workplace” in Proceedings of the Participatory Design Conference, Cambridge, Mass. Nov. 1996, ACM.
      “Back to Labor: Returning to labor process discussions in the study of work”, CSCW Proceedings, (ACM, 1996); Journal of Computer Supported Cooperative Work. (Kluwer).
      “The Forest and the Trees”, Monthly Review, Vol. 46, No. 6, Nov. 1994.
      "Design of Information Systems--Things versus People", with Susanne Bodker, in Gendered by Design, Information Technology and Office Systems, Green, E. Owen, J. and Pain, D. (eds), (Taylor & Francis, London, 1993).
      "Small Changes: Using Workshops for giving participants a choice", in Namiloka, A. and Schuler, D. (eds), Participatory Design (Erlbaum, Press, 1993)
      "A Design of One's Own: Toward Participatory Design in the United States", in Namioka, Aki, and Schuler, Douglas (eds), Participatory Design (Erlbaum, Press, 1993).
      "The Head and the Heart, Using Gender Analysis to Study the Social Construction of Computer Systems", in Computers and Society, Vol 20. No. 2, 1990.
      "Zen and the Art of Teaching Systems Development", with Lars Mathiassen, in Computers and Society, Vol. 20, No. 1, 1990.
      "Office Automation Training: An Empowerment Approach", with Sandra Watson, in Job Training for Women, the Promise and Limits of Public Policies, S. Harlan and R. Steinberg, eds. (Temple University Press, 1989).
      "Five Easy Pieces: Reframing the Design of Office Systems" with Kim Halskov Madsen, in Office Technology and People, Vol. 4, No. 2, 1988.
      "In Search of Cooperation, An Historical Analysis of Work Organization and Management Strategies", in Computer Supported Cooperative Work Proceedings (ACM 1988).
      "A Feeling for Systems Development Work", with Susanne Bodker, in Women, Work and Computerization, in K. Tijdens, et al, eds. (North Holland, 1988).
      "Resistance and Accommodation", Monthly Review, May 1981.
      "Kitchen Culture/Kitchen Dialectic: Women and Technology", in Heresies, Women and Architecture, Vol 3, No. 3, 1981.
      "Specialization, Jobs and the Role of the Community College", LaGuardia Review, Winter-Spring, 1978.
      "Division of Labor in the Computer Field", Monthly Review, July-August 1976. Reprinted in Monthly Review Edizione Italiana, Sept. 1976, and in Technology the Labor Process and the Working Class (Monthly Review Press, 1977).
      "A Model for Integration of Cooperative Education and the Classroom", with Meryl Sussman, in Journal of Cooperative Education, May 1976.
      "Automation: A Look at the Basic Assumptions" in Computers and Society, Fall 1975.
       
 

SELECTED MAJOR RESEARCH PROJECTS

 
  Co-Director Workplace Health and Safety, Professional Staff Congress (AFT) 1999-present.
 
  Seminar/Workshop Leader, Workshops and training sessions on participatory design, conducted for corporations, associations and government agencies, 1993-97.
 
  Co-Principal Research Investigator, National Council on Employment Policy, study of high performance workplaces, conducted with the Instiute for Labor and Research, New York City, 1994/95.
 
  Environment and Development in Eastern and Southern Africa. Clark University
 
  Consultant, Union Research Centre on Office Technology (URCOT); participatory design of information systems, Melbourne, Australia, 1993.
 
  Technical Advisor, Siberian Coal Miners Union, : hardware and software selection, implementation and training, Siberia, Russia, 1993.
 
  Consultant/Research coordinator, Participatory Design Project, computer software and network selection for the Association of Computing Machinery (ACM), 1990.
 
  Co-Director, Study of Roles in Systems Development Work (ROSA project), funded by the Danish Social Science Research Council, 1986-87.
 
  Principal Research Investigator, New York Case Study of Automation of Clerical Work, Office of Technology Assessment, U. S. Congress, 1984-85.
 
  Director, U.S. Research Projects for the International Computer Occupations Network (ICON), funded by the British Social Science Research Foundation, and The European Economic Community, 1983-88.
 
  Producer, Co-Anchor, Econonews, bi-weekly radio program of Economic Affairs, New York City, 1983-86.
 
  Curriculum/Technical Advisor, Working Women Education Fund of the National Association of Working Women, 1982-85.
       
       
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