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User Services - Knowledge Base

Do IT your way

Would you like to:

  • spend less time and energy resolving your computer issues?
  • manage your time more efficiently and effectively – work smarter, not harder?
  • increase your productivity – do more in less time?
  • have the most popular (and useful) Hints, Tips and suggestions to make the most of the software you use every day?
  • know how to receive priority support when you make a new service request?
  • be able to check the status of an open call without calling?
  • get support 24 hours a day from home, the office and on the road?
  • know the answers to those little nagging problems that you never have time to call about?
  • know the problems that you may incur and the answer before you have a problem?
  • Self-directed, interactive capabilities – your personal ticket to issue resolution! This support is now available 24 hours a day. This easy-to-use tool allows you to find solutions to technical issues on your own. Get more done, faster. Since we are sure you will answer a resounding YES, start experiencing better service today.

    Users who need a quick answer to a question, are now able to chat with a help desk technician by adding our account to their hotmail list and sending an invitation to gc.helpdesk@hotmail.com. This will enable you to chat with an available help desk technician during the hours the help desk is open.


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