Help Desk
Hours: Academic Year (September - May) Mon - Fri 9am - 9pm
Sat: 10am - 6pm
Summer Hours: Mon - Fri 9am - 6pm
The Help desk is not open on Saturday from June - August.
Phone: 1(212)817-7300
Fax: 1(212)817-1618
Email: HelpDesk@gc.cuny.edu
Room: Library Concourse Level
Chat: gc.helpdesk@hotmail.com (go to Knowledge Base for more info)
Scheduled Maintenance and Outages:
- Wednesday mornings 3:00am - 5:00am are reserved for standard maintenance activities; during this period a variety of IT services may be unavailable.
- Sunday mornings from 8:30am - 10:00am Blackboard is unavailable to the entire University for regularly scheduled service.